Contact

In cases of emergency when the surgery is closed. Please call NHS 111 for assistance. Please only call this number if your problem cannot wait until the next available surgery.

If you need medical attention at any time when the surgery is closed please use the following services who will be able to advice & assist you.

Your local Pharmacist
Call NHS 111, 24 hours 7 days a week
Out of hours service 0330 100 4470

What is NHS 111?
NHS111 is available 24 hours day, 7 days a week, 365 days a year . This service is a fast and easy way of getting the right help, anywhere and anytime.

If your surgery is open you should ring you GP Practice first. However, if you need advice or to speak to a trained person NHS111 is there for you.

Calls from landlines and mobiles are free if the call is made directly. If you are diverted through the Surgery you may be charged for the call.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Accident and Emergency
Please only attend Accident & Emergency if you have a genuine Emergency that needs Hospital attention. Everyday A&E see patient’s unnecessarily, who should have seen or could wait to see their GP. Patients with Coughs, colds urine infections that could be treated by a Pharmacist or one of the other out of hours services. A&E is not the place for repeat prescriptions, travel injections, referrals or questions about medical conditions that you had for some time unless the condition has changed.

Sometimes the GP or practice staff will advise you to go to A&E as it felt that this is the best place for you to be treated. A&E should be used for Chest pain, shortness of breath or anything else you constitute to be an emergency.  

Use  A & E Departments correctly and help them provide the service we all need. Thank you. 

NEW Service Hero, if we are unable to offer you an appointment, you can follow the link below and book you own appointment in the extended hours service at Rosewood Medical Centre, 30 Astra Close, Hornchurch, RM12 5NJ or Haiderian Medical Centre, Corbet Tey Road, Upminster, RM14 2YN 
https://nhs.bookings.herohealth.net/app/nhs/414/locations/630

GP appointments at an out of hours hub will be available between 8am and 8pm on the bank holiday, and remain available every normal weekday evening between 6.30pm and 10pm.

You can book these appointments by calling the GP hubs booking hotline on 020 3770 1888 (open from 8am to 8pm) or by calling 111 any time. You can also get help with minor injuries and illnesses at our community Urgent Treatment Centres at Barking Community Hospital and Harold Wood Polyclinic. These are open 8am to 9pm, seven days a week. You can call NHS 111 to book an appointment or walk in and wait to be seen.

You do not need to be registered with a GP.

If you feel unwell or have a minor injury, your local pharmacy can offer advice and some medicines. This can help you treat your condition yourself at home. Pharmacists can also help you see the right person, if you need to see someone else. You can find one that is open on the bank holiday here: https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy